Support

Chroma Pocket Support

Get help with camera access, photo import, retro presets, local album behavior, and saving photos to your library.

Contact

Support email
Response target
Within 3 to 5 business days

Before you contact support

  • Check that your app is updated to the latest version
  • Include your device model and iOS version
  • Describe the exact steps that caused the issue
  • Attach screenshots if they help explain the problem

Common topics

  • Allowing camera access for live preview and capture
  • Importing photos from the photo library
  • Saving processed photos or Live Photos
  • Using retro camera presets and adjustment controls
  • Finding photos in the local Chroma album
  • Changing language, date stamp, mirror, or export settings

Privacy

For information about local photo processing, camera access, and photo-library permissions, see the Privacy Policy.